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Shipping Policy & Returns and Refunds

Shipping Policy & Returns and Refunds

 

Thank you for visiting and shopping at African Beauty Palace Cosmetics

Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on

weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please

allow additional days in transit for delivery. If there will be a significant delay in shipment of your

order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment confirmation & order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your

tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

African beauty palace cosmetics is not responsible for any customs and taxes applied to your order. All

fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

African beauty palace cosmetics is not liable for any products damaged or lost during shipping. If you

received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy

Returns and Refunds of products shipped through the African Beauty Palace directly and within the UAE only


Returns

Thank you for shopping at African Beauty Palace Cosmetics

If you are not entirely satisfied with your purchase or received an incorrect item we're here to help.

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. 

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of

payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.